R-Data was formed in 1991 to specialise in providing public sector solutions throughout Southern Africa.
The personnel of R-Data designed and developed a financial management system for the public sector called PROMUN, which incorporates General Ledger, Creditors, Orders / Requisitions, Cashbook, Stores, Payroll, Human Resources, Costing, Consolidated Debtors, and Fixed Assets. PROMUN was developed using Progress RDBMS / 4GL allowing superlative end user enquiry tools as well as being a quick and cost effective development medium for on going support and enhancements. PROMUN is designed in such a way as to allow customers the facility of easy Microsoft integration, browser based enquiries, as well as Microsoft / Adobe formats for end user reporting.
R-Data has a reputation of providing a long term relationship with its clients for providing excellent training and support. R-Data currently employ technical/support personnel based in Cape Town, Bloemfontein, Pretoria, and Eastern Cape. R-Data has developed key alliances with companies throughout South Africa to ensure that the high standard of support expected by our customers is met. Sites in Zimbabwe and Zambia are offered first line support by R-Data business partner, Burco Business Solutions, while sites in Malawi are supported by Burco Digital Broadband. Part of the standard maintenance agreement is to always have a member of the R-Data team trained on each customer’s system. This is enhanced by a computerised help-desk facility that monitors all support calls and queries, to ensure management that all customers are receiving satisfactory service and attention. This help-desk facility gives monthly management reports to our customers’ management for keeping track of training requirements and methods.
R-Data is part of the Micromega Holdings Ltd stable of companies. MicroMega is listed under support services on the Johannesburg Stock Exchange and has a whole division dedicated to Public Service offerings. This allows R-Data clients access to a host of extra services such as smart metering, pre-paid electricity / water, hardware and networking support (Cloudware), accounting services and many more.